What role should Artificial Intelligence play in cyberspace operations?

Check out this piece from Quartz.

According to the article:“The free service, called DoNotPay, has successfully challenged 160,000 parking tickets—around $4 million worth—in London and New York. It was launched just 21 months ago by London-born Stanford University student Joshua Browder, who says it took him three months to program and who describes DoNotPay as “the world’s first robot lawyer.”

“As far as I know, it’s the first of it’s kind,” Browder told Quartz. “I like to think I created the chatbot before it became cool.”

The service helps users by first asking them a few questions about their parking ticket to figure out if an appeal is possible. The chatbot then helps the user navigate the appeals process.”

Read the entire article here.


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